Delete your account

Last updated: October 21, 2026

This page explains how to permanently delete your Siyan Stride account (published by Siyan Clinical Corporation) and the data linked to it. You can do it in the app, or ask us by email if you no longer have the app.

Delete your account in the app

Open Siyan Stride and sign in.
Open Profile (also reachable from Settings › Delete account).
Scroll down and tap Request account deletion.
Type DELETE to confirm, then tap Request deletion.

You are signed out straight away. Your account and its data are permanently deleted after a 14-day grace period. Changed your mind? Sign in again within those 14 days and the deletion is cancelled.

Request deletion without the app

Email support@siyanclinical.com from the email address on your account with the subject “Delete my Siyan Stride account”. We confirm by reply and delete the account within 14 days of confirming it is yours. We never ask for your password.

What is deleted

Your account (email, display name, sign-in identity) and profile.
Your synced steps, health and activity data, check-ins, goals, plans and journey progress.
Recorded walks, including photos and routes.
Your group memberships and Care Circle links, and the messages, photos and voice messages you sent.
Your public share pages, if you created any.

What is kept

A minimal record that the deletion was carried out (account ID, email address and dates), so we can show we honoured the request.
Purchase records that Apple, Google and our billing provider must keep for tax and accounting.
Crash reports and analytics events, which those services keep only for a limited period.

Subscriptions

Deleting your account does not cancel a paid subscription. Cancel it first:

iPhone: Settings › your name › Subscriptions.
Android: Play Store › Payments & subscriptions › Subscriptions.

Questions: support@siyanclinical.com. See also our Privacy Policy.