Siyan Stride

How can we help?

Simple answers about the Siyan Stride walking app, with pictures of each step.

Most asked

  1. I have a Samsung phone and my steps show 0. How do I fix it?
  2. How do I change my daily step goal?
  3. How do I record a walk?
  4. Do Journeys cost money?
  5. How do I use a promo code?
  6. How do I cancel?
  7. How do I join a group?
  8. How do I delete my account?

All topics

Getting startedDownload the app, make an account and set it up.9 questionsSteps, Apple Health and Health ConnectHow the app counts your steps, and how to fix missing steps.9 questionsThe Today screenYour steps, your goal and what to do today.6 questionsRecording a walkStart, pause and finish a walk, and see past walks.7 questionsHow you feel: check-insTell the app how you feel each day, in one tap.7 questionsProgress and weekly summaryCharts of your steps, your best days and reports to share.5 questionsPlans and goalsWalking plans that build up week by week, and pausing goals.5 questionsJourneysWalk famous routes like the Camino or Kilimanjaro, from home.7 questionsPostcards, Passport and certificatesThe keepsakes you collect on a Journey.4 questionsBadgesSmall awards for walking, and where to find them.3 questionsGroups and chatWalk with friends, family or coworkers and cheer each other on.8 questionsCare Circle (family support)Let family see you are walking, or look out for someone you love.6 questionsSharingShare postcards, badges and reports, and invite someone to walk with you.1 questionsWatch appsUse Siyan Stride on your smartwatch.4 questionsReminders and notificationsChoose which reminders you get and when.2 questionsMembership and paymentsWhat is free, what the paid plans add, and how to cancel.7 questionsAccount, privacy and settingsYour profile, privacy choices, signing out and deleting your account.9 questionsFixing problemsQuick fixes for the most common problems.7 questions

Still need help?

Email us at support@siyanclinical.com. Tell us your phone type (iPhone or Android) and what you see on the screen. A screenshot helps a lot.